Frequently Asked Questions
-
JumpFlare specializes in luxury custom horse bonnets designed for stylish equestrians. Our handcrafted fly bonnets feature premium materials, rhinestones, twisted cord, and custom yarn colors. Riders across the United States trust JumpFlare for unique personalized horse bonnets designed for the show ring.
-
JumpFlrae offers handcrafted luxury horse bonnets with customizable colors, rhinestones, and premium materials designed for show horses.
-
Yes! JumpFlare specializes in personalized horse bonnets with custom colors, embellishments, and sizing options.
-
JumpFlare bonnets are handcrafted with premium yarn, rhinestone embellishments, and sumo designed created just for you!
-
Wash your bonnet by hand in cool water with mild detergent. Rinse thoroughly. Use cotton towel to blot excess water from the bonnet and allow to fully air dry. Never put the bonnet in direct sunlight as this can cause fading.
To keep your bonnet looking new never put away wet or damp. Materials for sparkle can rust and cotton yarn can mildew.
-
Pricing Errors and System Glitches: We reserve the right to refuse or cancel any orders placed for products listed at an incorrect price due to typographical errors or website technical glitches. If your order is canceled after your payment has been processed, we will issue a full refund to your original payment method. For handmade and custom items, production will not begin until the correct payment is secured.
Return Policy: We accept returns within 14 days of delivery for a full refund. To be eligible for a return, your bonnet must be new, unused, and in the same condition that you received it. Because our bonnets are handmade to order, shipping costs for returns are the responsibility of the customer. Please contact us to start a return.
Liability Policy: It is the responsibility of the purchaser to ensure the bonnet fits properly and is in good working order before each use, as with all equestrian tack. JumpFlare is not responsible for any damages, losses, injuries, or mishaps that occur while using our products. By purchasing from JumpFlare, you agree to inspect your item and assume all risk associated with its use.